Updates & compatibility
WordPress core, themes and plugins kept current with attention to compatibility and the site’s custom functionality.
MAINTENANCE & SUPPORT
Website Maintenance & Support
Ongoing website care from people who can investigate the underlying problem, not just apply updates and hope for the best.
THE APPROACH
Maintenance is what keeps a working website from quietly becoming a fragile one.
Updates, backups and monitoring matter, but maintenance also means noticing when a form stops delivering, a plugin conflict appears or a browser change affects the layout.
Support stays close to the technical work, so issues can be investigated in context rather than passed through a separate help-desk layer.
WHAT THIS INCLUDES
The work is shaped around the requirement, not a package checklist.
Troubleshooting
Investigation of errors, broken links, delivery problems, slow pages and display issues when they appear.
Content & layout changes
Routine updates and small structural improvements without turning every request into a new project.
Ongoing technical guidance
Direct help with administration, third-party services and decisions about what the site needs next.
HOW WE WORK
A direct process with the technical work close to the conversation.
01
Monitor
Watch availability, software health and issues that can be detected automatically.
02
Review
Apply updates with context and check the parts of the site most likely to be affected.
03
Resolve
Investigate reported problems and correct the cause rather than masking the symptom where possible.
04
Improve
Use ongoing support to make small changes that keep the site useful and maintainable.
Town of Annapolis Royal
A long-term municipal website project combining straightforward design, accessible content management, custom development and ongoing support.
View Case Study
Village of Port Williams
A complete WordPress redevelopment for the Village of Port Williams, including content migration, municipal information, online mapping, improved search, Canadian hosting, training and ongoing support.
View Case Study
Lunenburg Regional Fire & Emergency Services
A modern WordPress website providing a central online resource for regional fire departments, members and the public.
View Case StudyRELATED SERVICES
Often part of the same project.
RELATED
Website Redesign
Strategic website redesigns that improve usability, performance, accessibility, content structure and long-term maintainability.
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Custom Web Development
Custom web applications, integrations and database-driven tools built around requirements that do not fit an off-the-shelf solution.
ExploreMaintenance & Updates
Maintenance & UpdatesCan you take over an existing website?
Often, yes. The first step is to review the current platform, hosting, plugins, custom code and known issues. A maintenance relationship, targeted repair or full redesign may be the right path depending on what we find.
Maintenance & UpdatesDo you provide ongoing support after launch?
Yes. Hosting, maintenance, troubleshooting, content changes and future development can continue after launch. Long-term support is a normal part of the relationship, not an afterthought.
Hosting & cPanel
Hosting & cPanelCan I make a backup from cPanel?
Yes. If the Backup or Backup Wizard feature is enabled for your account, you can download a full or partial backup. A downloaded backup is useful before significant work, but it should not be treated as the only backup strategy for a business website.
START WITH THE REQUIREMENT